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Our products will be shipped to the destination address you have selected in the order form. Different delivery options are offered taking into account your comfort and needs. During the order, you can choose the type and way of delivery you wish. Whenever you order, you will receive automatically the tracking number via email. This way you will keep informed about the location of your order via our transport provider webpage: www.correosexpress.com.
Economic service for less urgent deliveries, with good transit times and European cover. Check Destination Country and delivery times here.
For all shipments within the Iberian Peninsula (Spain and Portugal) will be delivered in 24 hours. Ceuta, Melilla, Balearic Islands, Andorra and Gibraltar in 48 hours. For shipments to the Canary Islands, the transit will be 2-3 business days.
Delivery time will depend on the country of destination and possible delays that might arise, especially in customs areas.
Urgent air service with worldwide cover. Consult Country and delivery times here.
In European Union countries with the option of Standard delivery, FREE SHIPPING is offered on orders over 80.00 Euros.
In countries which offer both delivery options, FREE SHIPPING will be only applied for Standard deliveries. Customers will have at their disposal Express delivery option with its corresponding cost, that will be clearly displayed in the final step of the purchase, depending on the delivery option and the country of destination.
In case of orders under 80.00 Euros, shipping costs are not included, regardless of the selected delivery option. The shipping costs will be clearly displayed in the final step of the purchase, depending on the delivery option and the country of destination.
Independently of the delivery option and the shipping costs, in countries outside the EU, Canary Islands, Ceuta, Melilla, and those locations with special custom fees, any import taxes and duties must be paid by the customer.
* For promotions and discounts free shipping will not be applied.
Important considerations about deliveries
LIST OF DESTINATIONS COUNTRIES
In the following list you can check if your country is among our destinations. If not, you can ask us through our contact form or our email address: firstname.lastname@example.org. We will be glad to inform you if there are special conditions for shipping to your country, but we cannot guarantee delivery of Lingox Products.
The main reasons for not being able to deliver the items in a specific country often are: logistical difficulties, or the customs limitations for such products in that country.
www.lingoxfactory.com confirms that all the articles sold via this webpage fulfill the requisites and standards of quality.
For hygiene reasons in intimae products and erotic toys, refunds will only be allowed if products are in perfect conditions, in its original packaging and without previous use.
You will have 14 calendar days in which to return the items from the date of reception of your order.
To return an item, you should contact our Customer Service via an email to email@example.com, or filling in our web contact form. We will find the best and fastest solution to your problem.
The delivery costs for returned items will vary depending on the concept. In any case, we differentiate between products with manufacturing defects and products that are not pleasing to the customer. Different refund policies will be applied after studying each case.
For further information about our refunds policy, please read Return Policy of our General Terms and Conditions.